How do I register?
You can register on-line, by fax or mail. If you prefer by fax or mail you can download the registration forms from The Manual Registration Tab. If you have any questions please call us at 844-572-7478.
How much does your service cost?
Our registration fee for the parents is $19.95 per session up to 30 days and $29.95 for sessions more than 30 days. If the camper is not registered or we do not have the prescriptions 30 days prior to the start of the session there is a late fee of $30.00.
Registration fees do not include medication costs, co-pays and/or deductibles.
What happens if I register late?
If we do not receive the registration and prescriptions at least 30 days prior to the start of session, you will be charged and additional $30.00 as late fee. If we receive prescriptions less than 10 days before the start of the session, an additional $30.00 expedited shipping fee will be charged in addition to the late fee.
Will it cost more than I usually pay for prescriptions?
If you submit your paperwork before registration deadline, the cost should be the same to you as it would be at you regular pharmacy any other time of the year, After registration deadline, you will be subject to late fees, but your prescription costs remain the same.
Will non-prescription medication cost the same as my home pharmacy?
Our pharmacy is very competitive, and often times cheaper than chain pharmacies; however, we cannot guarantee that the price will be identical.
How are the medications packaged?
Medications are packaged in a sealed strip package that include a detailed label with your child’s name, name of medication, date and time to be administered, as well as any special instructions. A camp nurse opens the perforated packet and administers the medications to your child. Only medications in pill form are included in the dose strip. Alternatively medications are also packaged in blister packs based on your camps requirement.
Will you package medication we already have?
No. Due to federal regulations we can not accept medications from you for packaging. So please do not send medications to us.
Can you package prescription medications my child uses on “as needed” basis?
Yes, both prescription and over the counter medications can be packaged “as needed”. They will be packaged separately and labeled with instructions for administration.
Can a half pill be packaged?
Yes, your child’s physician must specifically write your child’s prescription to be packaged as a half pill. You must indicate your request upon registering so the pharmacy can determine whether the specific medication is “durable” and is able to split.
How can I be sure medications will be packaged exactly the way my child takes them?
It is your responsibility to review the prescription before submission to ensure it is written correctly. The prescription should be written for the time of day (i.e. breakfast, lunch, dinner, bedtime) your child should take the medication. If the medication is taken “as needed” please make sure that is specified on the prescription.
What time are medications dispensed at camp?
Most camps dispense medications at mealtimes and bedtime. If your child’s medication is required to be taken at a certain time please make sure your physician indicates the times taken with the medication. Prescriptions written as “one pill per day” will be administered at breakfast unless otherwise indicated.
Will the pharmacy dispense generic or brand medications?
The pharmacy will dispense generic medications unless otherwise specified by your physician as “Do Not Substitute” or “Brand Only”. Please notify your child’s physician accordingly if you do not want generic prescription or over-the-counter medications.
Do you supply over-the-counter (OTC) medications, vitamins, and supplements?
Yes, we offer a large assortment of vitamins and nutritional supplements and also carry over-the-counter (OTC) medications. These items will be packaged together with your child’s other medications. You must provide us with a prescription from your child’s physician for all medications, including over-the-counter medications, vitamins and supplements even if these items wouldn’t normally require a prescription. We won’t be able to package any OTC or vitamin supplement without a physician order.
What about injectables?
We handle many injectables, such as growth hormones and insulin. It is up to the individual camp to determine their qualifications and best practices of administering these medications safely. Please contact your camp regarding injectables.
Can the pharmacy supply non-pill form medications such as inhalers, creams, drops or liquid medications?
Yes, the medications will be included in separate, resealable packages with dosing instructions.
What if my child’s medication needs to be refilled while at camp?
If your camper is at camp for more than thirty (30) days, make sure the physician writes enough refills to cover the entire stay at the camp. We will refill the medication and ship it directly to your child’s camp. Do not refill your child’s medication while at camp, as this will cause your insurance to reject our insurance claim. Also if you do not want us to refill the prescription please let us know ahead of time or the medication will be refilled and sent to the camp.
What if my child is started on a prescription or nonprescription daily medication after the deadline date to register and submit prescriptions has passed?
We will work with you regarding late medication changes. Please contact us as soon as you are aware of any changes to your child’s medication regimen.
How do I send you the prescriptions?
Please register your child at www.campscripts.com and complete all information. You will then be able to print out a “Medication Order Form” to take to your child’s physician. Also please print the Physician Information Sheet and take it to your child’s physician. Your physician can e-scribe, mail, fax or call in your child’s prescription to our pharmacy. Please review the Physician Information Sheet for more information.
IMPORTANT: Faxed prescriptions MUST come from your healthcare provider’s office. They may NOT be faxed by the parent/guardian. Schedule II controlled substances MUST be e-scribed or written on an original prescription blank and mailed to our pharmacy (e.g. Adderall, Concerta,, Ritalin, Vyvanse). They may NOT be faxed. Medication Order Form is NOT valid for controlled substances.
What if my child is at camp for longer than a month?
If your child is staying for more than 30 days, please make sure your child’s physician includes at least one refill on the prescription before it is sent to our pharmacy. Most prescriptions can be written with refills. All controlled substances require an additional thirty day prescription.
All prescriptions written with a refill will be shipped to camp. If your child takes “As Needed” medications and you only want one shipment sent, do not include a refill on the prescription.
How will I know the status of my child’s prescription?
You will be notified via email about the status of your child’s prescription as to when we receive, bill to insurance and ship the medication to the camp. You can also check the status of your child’s prescription by logging on to your account and clicking on the status tab on the dashboard.
How is my insurance billed? How am I billed for co-pays?
Our pharmacy will bill your insurance company directly as prescriptions are filled. Any out-of-pocket costs (e.g. co-pays, deductibles, over-the-counter medications, non-covered medications) will be charged to your credit card.
Are you able to accept my insurance? What if the pharmacy does not accept my insurance?
Our pharmacy is contracted with all major and most minor prescription carriers. Once you submit your registration we will review the information and notify you if the pharmacy does not participate with your insurance plan.
I need to fill a prescription for my child before camp begins. What do I do?
Go ahead and have the prescription filled, but be sure to request only the amount of medication your child will need before camp begins. Our pharmacy will not bill your insurance company until camp begins to avoid any conflict with your insurance company’s billing cycle.
Will my insurance company pay for my child’s medications if I recently filled their prescriptions?
Typically they will. Often times our pharmacy will need to request a “vacation override” from your insurance company. We will contact you if we have any questions about your insurance.
What happens if my insurance company will not provide a vacation override or if I have used my allowable vacation override?
Give us a call so that we can determine the appropriate plan of action. We will help to work with you and the insurance company.
What are PCN and BIN?
PCN stands for Processor Control Number and BIN stands for Bank Identification Number. If you have prescription insurance coverage, then your plan must have a BIN and PCN. If you are not able to locate theses numbers on your insurance card, you will need to call either your local pharmacy where you have received prescriptions before, or your insurance company to obtain this information.
What happens to the extra medications if my child is at camp less than 30 days?
All medication is packaged for a 30 day supply unless the prescription is written for less than one month. All unused medication will be sent home with the child on the last day of camp.