What does your service cost our camp?
There is no charge to the camp for our service. We appreciate the opportunity to service your parents and campers and earn our living filling prescriptions.
Does our camp have to require parents to use LTC Scripts?
No. It is your decision to make it mandatory or optional. Uniformity is always best, when medications are coming into the camp from many sources it becomes time consuming to sort out and mistakes can happen. Many camps choose to make our service mandatory so that they can ensure that the medication management program is properly administered to each camper and precious time can be spent on issues instead of sorting through hundreds of medications during limited time periods.
How do we notify parents that we are using LTC Scripts?
We suggest that you inform the parents through your regular mailings and on your camp website. We offer to provide a link or button which can be added to your website so that parents can register on-line and learn more about our programs.
How do parents register?
Parents can register on-line or by fax or mail. If they prefer to register by fax or mail they can download manual registration form and send it to us once they have completed it. If parents have any questions, they can contact us at firstname.lastname@example.org.
How much does your service cost?
Our registration fee for the parents is $19.95 per session up to 30 days and $29.95 for sessions more than 30 days. If the camper is not registered or we do not have the prescriptions 30 days prior to the start of the session there is a late fee of $30.00.
How are the medications packaged?
We offer a wide variety of packaging options for your campers including blister packs, individualized dose packs, vials, etc. Our pharmacy staff will work with you and your staff to determine the packaging most appropriate for your campers. Our most popular packaging is provided in unit-dose packs where each medication is packaged by date and time of dispense along with any other medications due to be administered at the same time of day.
Packages are heat-sealed with a detailed label that includes the camper’s name, date of birth, medications enclosed, date and time to be administered and any special instructions. The strip is then rolled and placed in a small box (a few inches on each side) with a slot at the top. Your staff simply pulls out each dose, tears open the perforated packet, and hands the camper his medications. Inhalers, creams, and liquids are dispensed as usual and sent with the camper’s other medications. Please note that some pills cannot be packaged with other pills because they will decompose or cause a chemical reaction. Those medications are packaged and sent separately.
Can you package over the counter (OTC) medications such as vitamins, Benadryl or Claritin?
Yes and this saves your staff a lot of time! When parents register they provide us with detailed information regarding OTC medications, including dose and time of administration. Our pharmacy will package them with any prescription medications dosed at the same time of day. Our pharmacy obtains outstanding volume discounts on OTC medications, so parents may enjoy significant savings on these items. Prescriptions or ‘Physician Authorization” (a note from the Doctor on letterhead) is required for us to package over the counter medication.
Can you package medications campers use on an “as needed” basis?
Yes. We package “as needed” prescription medications separately and send them labeled with directions for administration.
Can you package Epi-pens, inhalers, prescription creams, drops, and liquid medicines?
Yes. They are included in separate, resealable packages marked for special dosing.
What about injectables?
We handle many injectables, such as growth hormones and insulin. It is really up to you and your staff to determine their qualifications to administer these medications safely.
Can we order our staff medications through LTC Scripts?
Absolutely, we provide our service to EVERYONE in the camp. Simply sign up and check off staff member on the registration form. Obviously, we cannot process insurance for staff who reside outside the United States. Please check with us about prescriptions written from Doctors located outside the United States.
Can we order our infirmary supplies through LTC Scripts?
Yes. Our pharmacy is part of a group which has tremendous buying power, so most of the time we can get these items at a significant cost savings to the camp. Simply give us a list of items that you require and we will give you a total price as well as a price for each item. All orders can be shipped within 24 hours from our pharmacy throughout the camp season.
When do the medications arrive at camp?
We work directly with your staff to insure that all medications and supplies arrive well before the start of the session on the arrival date you choose. Our goal is to have the medications at the camp site 5 days prior to the start of each session.
What happens if parents order late?
That depends on many things. We will strive to get everyone their medication delivered at the same time, however, in some cases this is not possible such as late registrations or insurance problems. In these scenarios we will do our best to get the order to the camp as quickly as possible, keeping both the camp and parents informed each and every step.
What happens in the case of late registration?
We will notify the parent as soon as we know the order cannot arrive by the first day of camp. In that case, we will advise them to send their child to camp with enough medication to last until our shipment arrives. We will also notify your camp health staff of the situation.
What if a camper is going to camp for eight weeks? Do you send all the medications at once?
No, because insurance rules require that we obtain and ship only one month’s supply of medication at a time. If a camper will need more than a one month supply of medication, the doctor must write the prescription with refills. We will arrange to have the medications refilled and shipped to camp at the appropriate time before the current supply runs out.
How do we handle trips away from camp?
Our packaging is portable, tear proof, and waterproof, making it ideal for overnights away from camp. Your staff can simply tear off the number of doses needed for each camper and tuck them in a backpack.
In addition, we offer overnight first-aid packs and kits so that you have the supplies you need when and where you need them.
Does our record keeping change with LTC Scripts?
That is up to you. We can provide several options to fit with your camp procedures. We offer a printed Medication Administration Record (MAR) which your staff can update and helps to keep track of each medication dispensed. This ensures accurate record keeping in the event of any emergency. Please have your medical staff discuss your camp requirements with our staff so that we can arrange for a method that works best for your camp. Accuracy and simplicity is the key to compliance for this important issue.
Will you notify parents or camp when a camper’s medications are prepared and shipped?
Yes. We will keep both parents and camps informed at each step of the process. For parents, in addition to our email acknowledgment of their order, they receive another email when we ship their child’s medications to camp. In addition parents can log on to their account and track the status of the medications.
For the camp, we will email the contact person you have indicated to let them know a shipment is coming. At that time we will also let you know if there are any problems with medications. For example, if some parents ordered late and when their children’s medications will be shipped. We also provide for on-line reporting so that your team can find the information they require. Call us to discuss the reporting options available to your camp.